The three levels of Quality For Health are designed to support the growth and development of an organisation – providing a framework within which organisations can develop depending on their size, delivery and vision for the future.
Foundation Level – Covers the necessary foundations for any VCSE organisation delivering health services. This level supports small organisations that are primarily volunteer led to establish structures and processes whilst developing person centred approaches to delivery. The indicators for this level are fewer and are provided separately.
Level 1 – This level builds upon the Foundation Level and embeds person centred approaches across the organisation. Organisational structures, policies and procedures are established and these support the development and delivery of outcome focused health delivery.
Level 2 – This is most suitable for organisations that deliver a number of health services. Organisations will be required to demonstrate impact, leadership, partnership working and innovation in the development and delivery of person centred services. Organisations will have robust organisational structures and processes that are reviewed throughout the organisation. This level also requires evidence of supporting and/or mentoring other providers.